Own A Home Now ABN 3160 6715 468 (“we”, “our”, “us”) are committed to protecting your privacy and ensuring compliance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (“Privacy Act”).
1. Collection of information
Information collected through our website or by our employees or representatives may include personal information about you. For example, personal information may be:
The personal information we may collect from you will depend on how you use the facilities offered by us and which of our products or services you use.
You have the option of making inquiries with us on an anonymous or pseudonymous basis. You may contact us by telephone on an anonymous basis, or through our website prompts using a pseudo name, or by typing ‘anonymous’. To make a purchase from us, we will need to identify you and at that point obtain personal information.
Information about your computer and about your visits to and use of the website such as your IP address, location, browser type and user name will be recoded when you login to our website. This information may be used to identify you. We will treat this information as personal information.
3. Web server recording
If you visit our website to browse or download information, the web server will record information about you, such as which URL you just came from, which URL you go to next, the pages accessed and/or documents downloaded. This information is used to analyse trends and administer and operate our website.
Our website uses temporary cookies to keep a session open after a user logs in. We may use the information we obtain from the cookies in the administration of our website and to improve the usability of our website. Some browsers allow you to refuse to accept cookies. However this may have a negative impact on the usability of our website.
5. Other information
We will have access to and may use other information such as number of users, traffic patterns and demand for the service for the purpose of monitoring server and software performance as well as for our other internal purposes.
When you email us directly or through a prompt on our website such as our ‘Find out more’ we will record your email address.
We will store and use your email address only for the purpose for which you provided it and will not add it to a mailing list unless you specifically request this in your email.
7. Use of information
The personal information you provide may be used by us (and our employees, officers, agents, contractors and affiliates) for the following purposes:
8. Information sharing and disclosure
In relation to personal information we:
9. Third party links
10. Security of your personal information
We will take reasonable technical and organisation precautions to prevent the loss, misuse or unauthorised alteration of your personal information. However, due to the nature of email and the internet, we cannot guarantee the privacy or confidentiality of your personal information.
11. Access or updating your personal information
Under the Privacy Act you have rights of access to and correction of personal information that we hold. You may access and update your personal information at any time in the following ways:
(a) by contacting us on 02 6656 4000 ; or
(b) by writing to:
The Privacy Officer
Own A Home Now,
SR20,Moonee Market Place
Moonee Beach, NSW 2450.
13. Opting in and opting out
14. Users outside Australia
The information we collect may be processed in and transferred between your location and Australia. Australia may not have equivalent data protection laws to those in force in your location.
15. Linking and advertising
We may include links to third party materials (“linked sites”) on our website as well as advertising. Advertisers or linked sites may ask you to provide information. We do not have control over the privacy policies of linked sites or advertisers. Please contact these third parties direct for details of their privacy policies.
If you have any questions or require feedback about this policy, please contact us.